Question 1

What products can I buy at Kruta Para?

Accepted Answer

Kruta Para offers women’s, men’s, and unisex footwear, including sneakers, boots, sandals, and seasonal styles. The catalogue features popular brands, new arrivals, and sale items.

Question 2

How do I choose the right shoe size online?

Accepted Answer

Each product page includes a size guide. Measure your foot length and compare it with the size chart for the selected model. If you are choosing between two sizes, contact the Kruta Para team before placing your order.

Question 3

How do I place an order on Kruta Para?

Accepted Answer

Choose a product and size, add it to your cart, enter your contact and delivery details, then confirm the order. You will receive electronic confirmation after placing it.

Question 4

How is footwear delivered in Ukraine?

Accepted Answer

Kruta Para orders are shipped by Nova Poshta to a branch, parcel locker, or your specified address by courier. Dispatch takes 2–5 days, while average delivery within Ukraine takes 1–5 days. More detailed information about delivery conditions can be found here

Question 5

How much does delivery cost?

Accepted Answer

Delivery is charged according to Nova Poshta rates. Free delivery within Ukraine is available for fully prepaid orders from UAH 5,000. For cash-on-delivery orders, Nova Poshta charges UAH 20 plus 2% of the order amount.

Question 6

Can I pay in instalments?

Accepted Answer

Yes. Orders from UAH 1,000 can be paid in 3 or 6 instalments with PrivatBank’s “Payment in Instalments” or monobank’s “Purchase in Instalments.” A bank card with an available instalment limit is required. More details about instalment payments are here.

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